UrbanPaddock Store Order & Shipping Policy

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Thank you for choosing UrbanPaddock Store. We are committed to handling every order carefully and getting it to you as smoothly as possible. The policies below explain how we process orders and ship them, so you can shop with confidence from the moment you check out until your package arrives at your door.

Order Processing

At UrbanPaddock Store, each order receives our immediate attention. Orders are processed within 1–2 business days, Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM Eastern Time are typically dispatched the same business day. After your order leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options to fit your needs. Delivery timelines start once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during peak periods, such as holidays or severe weather events.

International Shipping

UrbanPaddock Store ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders are generally delivered within 7–14 business days after dispatch. Any import duties, customs fees, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping charges.

Order Tracking

We are committed to full transparency. Once your order is dispatched, we will email you a tracking number. If you do not see a tracking update within 3 business days of receiving your order confirmation, please contact our customer support team for help.

Address Changes

To update your shipping address, please contact us within 1 hour of placing your order and include your order number. We will make every effort to accommodate changes requested after that time, but we cannot guarantee that the address can be modified once your order has entered processing.